⚠️ Longer refund time frames

Our refund time frame may be somewhat longer during the summer period (June to September).
Find out more

Tax-free shopping
on your mobile

Take pictures of your purchase invoices
and get your VAT (value added tax) refunded in no time

* Available to all non-EU residents for purchases made in France, Spain
and Belgium (more countries coming soon)

How to get your VAT refund
in 5 easy steps

Enjoy your shopping

Make purchases at any store and collect invoices with VAT

Upload invoices

Take pictures of your invoices and upload them onto the ZappTax app

Get your tax-free form stamped by Customs

At your final point of exit of the European Union, get your tax-free form validated by Customs (stamp or bar-code scan)

Upload your stamped form

Take picture of your stamped tax-free form after validation and upload it onto the ZappTax app

Get your refund

Your refund will be processed as fast as possible depending on funds availability
(min 24-48 hours - max a few weeks)


Higher, faster and easier refunds

Simple, fast and easy

Take pictures of your purchase invoices
No paper handling and waiting in store
We fill all tax-free forms for you

Applies to all your purchases, at any store

Shop at any store providing VAT invoices and for any amount
Consolidate small value purchases to reach higher refund percentages

Higher and faster refunds

The highest refunds on the market (up to 90% of VAT)
Refunds processed as fast as possible after validation
(min 24-48 hours - max a few weeks / depending on funds availability)

24/7 flexible customer support

24/7 in-app chat support
Phone support at destination (local numbers)
Support through the entire refund process (before, during and after your shopping)

Get the app