With Zapptax, tax-free shopping happens in just 3 simple steps:
1. Download & register
Your customer downloads the Zapptax app for free, signs up, and enters their travel dates.
2. Upload invoices
At the time of purchase, you issue a standard VAT invoice in the name of Zapptax.Your customer takes a photo of the invoice and uploads it directly via the app.
Billing addresses to use on the invoice:
- France: Zapptax, 23 rue Jean-Jacques Rousseau, 75001 PARIS
- Belgium: Zapptax, Rue du Boulet 42, 1000 BRUSSELS – VAT: 0670 776 774
- Spain: Zapptax, Bravo Murillo 52 1-3, 28003 MADRID – VAT: N0173919B
3. Validate the tax-free forms
Once shopping is complete, your customer generates their tax-free form in the app.Before leaving the EU, they validate their tax-free-form:
- In France and Spain: by scanning the barcode at an electronic customs kiosk (PABLO in France, DIVA in Spain).
- Or by presenting the forms to a Customs officer for manual validation
Everything is managed in the app - no need to print anything.
Minimum purchase thresholds for VAT refund:
- France: €100 total over the entire stay
- Belgium: €125 total over the entire stay
- Spain: No minimum required
Once Customs validation is confirmed, Zapptax refunds the VAT directly to the payment method chosen by the customer (bank transfer, credit card, PayPal, etc.).