Privacy policy

ZAPPTAX

Limited Liability Company (S.A. Société Anonyme) with capital of 61.500,00€
+32 495 218368
[email protected]
NAF Code : 6202A
RPM Brussels : 0670 776 774
VAT intra-community : BE 0670 776 774
Responsible for publication : Jean-Marie Wodon

Registered address: Rue du Boulet, 42 b2 1000 Brussels Belgium

PROTECTION OF PRIVACY

In accordance with Belgian law on information technology, data files and civil liberties, any User is entitled to access personal data relating to them, to rectify it and, on legitimate grounds, to object to its use or ask that it be deleted. This right can be exercised at any time by sending a request to ZAPPTAX at the following email address [email protected] or by letter to the company’s postal address (see above). Under no circumstances will the personal data collected by the ZAPPTAX website or app be passed or sold to third parties. No email addresses will be sent to third including to partners of ZAPPTAX, except with the express consent of the parties involved.

Visitors can access the ZAPPTAX website without having to disclose any personal information. Only their connection data is used by ZAPPTAX for statistical purposes to enhance its editorial content and tailor it to suit visitors’ needs.

The personal data of visitors to the ZAPPTAX website and app of Users (login, last name, first name, email address, etc.) may also be collected on occasion, for example when information is requested via the contact page or when Users log into the Customer area. The information that visitors to the ZAPPTAX website and app and Users accept to send to ZAPPTAX is used to respond to their enquiries and requests for information on the ZAPPTAX Service and ZAPPTAX. Such personal data is only retained for the length of time necessary to perform the function for which it was obtained and is used in accordance with current legal requirements. The personal data collected is not communicated or passed to third parties. Access to this data is restricted to certain employees of ZAPPTAX, who are duly informed as to the confidential nature of the data.

ZAPPTAX reminds you that it may be required to communicate this information at the request of administrative, regulatory or judicial authorities.

USE OF ZAPPTAX SERVICES ON CUSTOMER WEBSITES / COOKIES

1. USE OF ZAPPTAX SERVICES ON CUSTOMER WEBSITES

ZAPPTAX Tasty provides a remote service of an intangible nature (a solution known as Software as a Service, SaaS) for the purpose of carrying out marketing and statistical testing (known as A/B testing) on Internet, intranet and mobile sites and on mobile applications. ZAPPTAX therefore provides its Customers with an IT solution, via the Internet, that enables them to use their online systems to gather data relating to visitor statistics. This data is subsequently retrieved in aggregate and anonymous format via a web interface to which only ZAPPTAX Customers have access. With the collected data, each Customer is able to improve the ergonomics of their website and the range of products or services offered. This service is therefore used by the senior management as by the marketing, editorial or technical departments of the companies or bodies having contracted the services of ZAPPTAX.

ZAPPTAX reminds its Users of their obligation to submit declarations to the competent administrations in regard to handling personal data and to comply with the necessary legal formalities in respect of the data collected by ZAPPTAX.

Users of the ZAPPTAX website undertake to inform visitors to their own websites of the fact that data handling is carried out by ZAPPTAX and of their entitlement to access, rectify, object to and delete data of a personal nature (IP and cookies) relating to them, as well as the Opt-out clause.

2. DATA COLLECTED BY ZAPPTAX

When web users visit an ZAPPTAX Customer’s website or app, ZAPPTAX collects statistical data relating to those visits. The data collected is connection data relating, for example, to the web browser used, the number of pages viewed, the number of visits, the visitor’s pathway through a site, the time spent on a site or a page, adds-to-basket or basket abandonment, etc.

A. COOKIES AND UNIQUE USER

A “cookie” is a text file that logs information on a web user’s browsing behavior. It is controlled by the browser.

For web users, using cookies is the best way to personalise their browsing experience. They allow visitors to avoid being shown repeated advertising messages and questions, and also to save time on websites where login details are required.

For ZAPPTAX, using cookies ensures that the solution can function correctly and guarantees that the tests carried out are reliable by recognising a visitor as unique each time they visit (remembers that it is the same visitor without actually knowing who it is). In particular, the cookies log which version of the test the visitor is using, with the sole purpose of being able to direct them back to the same version during future visits in order not to cause behavioural differences and consequently lead to misleading results. Under no circumstances do these cookies store any information that identifies visitors.

All the results obtained are compiled and remain fully anonymous. The results focus on browsing and behaviour: number of visitors, visits, pages views and other information required to measure the performance of each webpage version during a test. They are used to improve the ergonomics and content of the sites visited.

The ZAPPTAX solution uses “first party” cookies, i.e. they are set by the URL of the website using the ZAPPTAX service.

In accordance with European Directive 2009/136/CE known as the “Telecoms Package”, cookies are only set and read by the ZAPPTAX solution once the visitor has given their consent to the use of cookies by ZAPPTAX Customers; these Customers also use a management interface to modify the settings for storing cookies. It should also be noted that these cookies expire within a period of 13 months.

B. IP AND GEOLOCATION

As part of the process of collecting and processing data, ZAPPTAX uses the visitor’s IP data for the sole purpose of geolocating their connection device (with regional precision, even at town level in some countries).

In order to ensure better protection of privacy, ZAPPTAX also offers its Clients IP address anonymity: the last three numbers of the IP address are immediately erased after collection and after any geo-localising operation.

The default setting applied for visitor IP addresses is anonymous IP addressing. In order to protect this data, ZAPPTAX keeps the IP addresses truncated in encrypted form and does not subsequently restate them via the Customer interface or any other locality in the company.

C. BLOCKING COOKIES

In all instances, web users are able to manage these cookies as they are stored within the browser settings on their computer. Web users are therefore able to read them, filter them, refuse them and remove them.

Refusing a cookie using web-browsing software :

Web users can choose to disable some or all cookies at any time. Web browser settings can also be configured as shown below to indicate which cookies are set on the computer and to prompt whether to allow or block them (on a case-by-case basis or always). However, the ZAPPTAX website will not function correctly if all cookies are disabled.

Internet Explorer : click the tool button, then Internet Options . Select the general tab, and under Browsing history, clickSettings. Then click View files and select which cookie(s) you want to disable. Then close the window containing the list of cookies and click OK twice to return to the Internet.

Firefox : click the Firefox menu icon, then the Tool button, and choose Options ; In the next window, select Privacy and click Remove individual cookies. Select which cookies you want to disable and then remove them.

Safari : click the Settings button, then Preferences. In the next window, select Privacy/Security, and click Show Cookies. Select which cookies you want to disable and then click Remove or Remove all.

Chrome : click the Google Chrome menu icon, then Settings. At the bottom of the page, click Show advanced settings. Under Privacy, selectContent settings. To disable cookies; select Block sites from setting any data, click all cookies and site data, then hover the mouse over the site that issued the cookie, and click the X in the right-hand corner, or click Remove all.

D. OPT-OUT CLAUSE

ZAPPTAX offers visitors the option to block the collection of information regarding their visits to the ZAPPTAX website and websites of ZAPPTAX Customers where ZAPPTAX collects data by means of its own cookie.

In order to enable this option, the visitor must first allow a cookie from the site in order to process their request to opt out of data collection. If they either refuse to accept this cookie or delete it at a later time, ZAPPTAX cannot then process their opt-out request and they will continue to receive cookies.

To enable this opt-out, visitors need to add the setting #zapptaxoptout=1 to the end of the URL for the website on which they wish to block ZAPPTAX cookies. For example, if they do not want cookies to be collected on ZAPPTAX webpages, visitors must access the page https://www.zapptax.com/#zapptaxoptout=1 .

This option does not delete existing cookies but will prevent updates to them, so they will not collect any new data. It should be noted that if a visitor subsequently wipes their cookies, deletes the opt-out cookie, or changes their device or browser, they must then carry out the opt-out procedure again.

INTELLECTUAL PROPERTY

The “ZAPPTAX” brand and associated logos are the exclusive intellectual property of ZAPPTAX and are not to be reproduced, used or represented in any form or format or by any medium whatsoever, without the express authorization of ZAPPTAX.

All graphics, photos, animations, videos and texts contained on the ZAPPTAX website and more generally the items created to enable or facilitate browsing on the ZAPPTAX website – architecture, design, code pages, CSS pages, and other items – are the exclusive intellectual property of ZAPPTAX and are not to be reproduced, used or represented in any form or format or by any medium whatsoever, without the express authorization of ZAPPTAX.

Users specifically undertake not to modify, copy, reproduce, download, circulate, transmit, commercially exploit and/or distribute by any means whatsoever any ZAPPTAX services, ZAPPTAX webpages, or computing codes for items composing the ZAPPTAX services and the ZAPPTAX website.

GENERAL TERMS AND CONDITIONS OF USE

Our General Terms and Conditions of Use are available on request by contacting us at the following address:  [email protected]