Get a tax refund on your online purchases! To do so, simply have your order delivered to an address in France, Belgium, or Spain. On Zalando, be sure to update the billing address to ZappTax. Here’s how:

Before completing your purchase, set ZappTax as your billing address.

Step 1: Once you’ve selected your items, Go to bag.

Step 2: Click on Go to Checkout to continue.

Step 3: After selecting your delivery address, go to the Billing address section, click Edit, and add a new address.

Step 4: Fill in the required fields with ZappTax’s address:

  • France: ZappTax - 23, rue Jean-Jacques Rousseau, 75001 Paris
  • Belgium: ZappTax - Rue du Boulet 42, 1000 Brussels - VAT number: 0670 776 774
  • Spain: ZappTax - Bravo Murillo, 52 1-3, 28003 Madrid - VAT number: N0173919B

Click Save.

Now you're all set to claim your tax refund with ZappTax 🙂

How to retrieve your invoice after placing your order?

Once your order is complete, you can find your invoice in your Zalando account.

Step 1: Go to your account at the top right of the main page and click on Orders.

Step 2: Find the relevant order and click View order.

Step 3: Click on Download invoice.

That’s it! Now simply upload your invoice to the ZappTax app.

With ZappTax, reclaiming VAT on your purchases in France, Belgium, and Spain has never been easier. Thanks to its user-friendly app, turn your online shopping into extra savings—hassle-free. Manage your tax refund effortlessly and receive your refund quickly via bank transfer or PayPal.